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Help: New to Airtel and A-la-carte
#1
Hello, I just got my ADTV connection on Jan 4th...overall I'm quite happy with it. I just have a few queries which I hope you guys can solve Smile

I subscribed to the South Economy Sports which I'll get until 3rd Mar for free.

My question is, will it get automatically renewed when it expires ?
If yes, anyway to stop it ? Because, I would be going for A-la-carte once the package expires, how to do that if I cannot cancel the existing package ?

If I add a top-up, say WB channel for Rs 12 today and I remove it tomorrow, will I get any money back or will WB be removed after 1 month without any money back ?

Can I add any "Chota packs" with A-la-carte pack ?

If not, are there any extra charges for addition/removal of channels in A-la-carte mode ?

Also, is there any minimum balance I should maintain in the account ?

Hope I made it clear.

Thanks.
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#2
rydraj !
u Can Change Your Existing Packages Today But Very Loss coz Remain Validity laps So Change After The 3 March or Expire Free Validity,

After The Expire Free Validity Period Recharge Your Account And Change Your Package By call Customer Care No any charges For Downgrade Or upgrade package in airtel But Locking Period of one month in all Packages and Ala-cart or if u subscribe Wb Channel Today And Remove tomorrow Rs.12 Deactivate From Your Account For one month,

u can Not Add Any Chota Packs Or Add on With Ala-cart Monthly Pack , All channels Price listed in Ala-carte Package List And Need To Select More then Rs.150 Channels in this List.

No any Balance Mentioned in account in some Cases Like ur account Channels Activate in 0 Balance Coz Free Period, But Many time msg show on Screen For Recharging Account,So if Some balance in account better For Viewing,

u can Recharge Your account With minimum Rs.100 And Deactivate Customers Need +100 Balance For Activation ,Always Airtel Digital Tv Deactivate With Negative balance So need Recharge More Then +120 Balance For Re-Activation.

The following 1 user Likes Vikram's post:
rydraj (07 Jan 12, 01:52pm)
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#3
Thanks for the info Smile

(07-01-2012, 01:39 PM)Vikram Wrote: u Can Change Your Existing Packages Today But Very Loss coz Remain Validity laps So Change After The 3 March or Expire Free Validity,

Yes, I will be changing after the free period only.

(07-01-2012, 01:39 PM)Vikram Wrote: After The Expire Free Validity Period Recharge Your Account And Change Your Package By call Customer Care No any charges For Downgrade Or upgrade package in airtel But Locking Period of one month in all Packages and Ala-cart or if u subscribe Wb Channel Today And Remove tomorrow Rs.12 Deactivate From Your Account For one month,

So, once purchased, I will be getting the package for one month, right ?

I have Rs 250 balance in account (cashback offer thru online purchase)...so, after the free period (after 3rd March), will my existing pack get renewed automatically since it costs Rs 237 ?

If I choose A-la-carte, will it replace my existing base pack ?
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#4
On 3 march Call To cc And changed and customized Package As Per your requirement Otherwise Rs.8 daily daily deduction From Your Account. ( South Economy Sports › Rs.215+tax per month ) .
And if U Go On Ala-Carte Base Pack Choose Channel From Ala-cart List and Make Your Pack More then Rs.149 Amount.
All package Detail Available here :
http://dreamdth.com/Forum/Thread-Exclusi...05-09-2011
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