Like they said, monetory balance can be used only if there is an active plan on your number. This has been the case from the start, even when the balance was meant to be used for making ISD calls. Can you go to my plans section and check if there is a recharge plan already active on your number.
"netflix original content = gali galoch" This is a misconception. There is a reason why Netflix offers free one month subscription, one cannot go back after watching netflix, both in terms of experience and content
I got this message today:-
"Dear Customer,the reward points for your Amazon Pay ICICI Bank Credit Card for Sep-19 are incorrect. The correct points will be credited in your Amazon Pay wallet by 28-Sep-19. We sincerely regret the inconvenience caused."