Due to disruption of services in the remaining licensed service areas like in Andhra Pradesh, Assam, Bihar, Delhi, Jammu & Kashmir, Karnataka, Kerala, Kolkata, Mumbai, North East, Odisha, Punjab, Rajasthan, Tamil Nadu, Uttar Pradesh (East) and West Bengal, a large number of subscribers, both prepaid and postpaid, are being inconvenienced and facing difficulties in porting their mobile number to other service provider.
The regulator has asked Aircel to keep all the UPCs generated pursuant to this direction and "UPCs generated prior to the date of this direction which are valid on that date, valid till 23:59:59 hours of April 15, 2018".
It has also asked Aircel not to reject any porting-out request of its subscribers whose activation of mobile number in the "network of Aircel Group is of less than 90 days".
TRAI Asks Aircel to Generate UPC to Facilitate Mobile Number Portability