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Seeking Help CA Error - Error Code:2 displayed on screen.

stoic

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From the last one week or so, my AIRTEL HD HEVC is behaving in a weird manner.
It displays Error Code 2 after working smoothly for some time. I switch off the connections and restart it, and it works again for some time.
I tried to contact Customer care, but no reply maybe due to lockdown. I reinstalled the software afresh but of no avail. I did the factory settings but again no benefit.
Could anybody help me out as I am really in dire need of help. Children have started to revolt now, please anybody help me.
I am posting a pic as well.
 

stoic

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nEMzijd.jpg
 

stoic

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Thanks bro for your reply but I am not sure whether there is a VC Card in an HD set top box. Anyways let me try my luck on twitter. Thanks once again.
 

stoic

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Finally had opportunity to contact the CC executive via twitter and got the box replaced. Thanks for your valuable suggestions.

 
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