Help required E118-4 Error

[complanboy]

Hi

I have Tamil cinema+sports pack.  
For last couple of days I am not able to see star movies & star sports 3  channel.
I am getting following error message,

e118-4 reserved smartcard return code error

Could any one help?

Thanks
 Mani

 

[M.J.Sadiq]

Welcome to DDF.. did you contact customer care? From which location you are from?

 

[amarnathkvk]

Welcome to ddf bro remove the smart card and clean then insert again sometime its works :shy

 

[Hassan Syed]

Welcome to ddf bro remove the smart card and clean then insert again sometime its works :shy

This is a different problem. It has nothing related to the cleaning of the smart card. Other channels are working fine. Only Star Plus, Star Sports 3 and Star Gold is down. I am also facing the same issue

 

[complanboy]

Thanks for warm welcome  hya 
I have been trying to reach customer care through mail/phone/chat  etc.,but not able to do so.I have been waiting for their reply.  :s

 

[complanboy]

This is a different problem. It has nothing related to the cleaning of the smart card. Other channels are working fine. Only Star Plus, Star Sports 3 and Star Gold is down. I am also facing the same issue

Agree with Hassan.
If it were a problem with smart card, then it should have affected all channels .

 

[amarnathkvk]

I just now recharged cinema plus add on and I am getting ss3

 

[gubbimari]

Even i was getting this error when i was using sundirect... just restart it
Link Removed

 

[Sai Jai]

I think itz region based signal pblm :nj ..

 

[Vicky]

I'm not facing this issue,but all channels not working showing black screen,

Just now contact the live chat cc,after refresh the account,getting all the channels :k