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My Airtel TV HD account is suspended and does not show customer id

hms_bhai

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Hi,

Can anyone please help me? My Airtel HD stb account is suspended. It does not show neither customer id nor RMN.
Unfortunately, I don't remember the customer ID and RMN of it. Whenever I go to Account Status page, it shows only Error Code: 6 Account Suspended. I need the customer ID to recharge it.

Please Help.
 

Vadirocks

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If You Know The Name And Address Of The Purchaser

Call CC And Give Smart Card Number, They Will Give You Rest!
 

hms_bhai

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Hi Vadirocks,

Actually I don't have that information. Is there any other possibility?
 

Shantanu Upadhyay

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Call CC they will ask you a number written on the card inserted on your stb and then they will tell you your customer id.

 

dino29

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Press menu and see the lower part of User Interface . Or try sending INFO from mobile present in ur home, whichever is RTN it will revert back with details u r looking for
 

dino29

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The Set Top Box is with me and but its not mine. I got it from my friend in hostel.

Then ask ur friend for customer id, if u reach out to airtel then they will not allow u to use it until u opt for transfer of ownership
 

hms_bhai

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Press menu and see the lower part of User Interface . Or try sending INFO from mobile present in ur home, whichever is RTN it will revert back with details u r looking for
On to which number should I send the SMS?
 
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