my asianet digital stb not showing epg pls help me

Benies Mathai

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I buy a asianet digital stb (cisco model pds1000) today but it dosnt show epg pls help me
 
I think there should not be any EPG problem if MSO is providing EPG services. Cisco STBs are good, pl check with other subscribers with same model or with cable provider.
 
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