My Airtel DVR got damaged in the 4th month of installation. I contacted the CC, told them my DVR has been damaged, he told me I will have to pay around Rs. 4000 for the new one, then I told him that it is only 4 months old and he said they will replace it free of cost and did it in two days. Verified it with the technician, he said if within warranty period, ie. 1 year, there will be no cost and after that will have to pay 4000 for the new box.
What I am saying is that my previous Videocon d2h had life long warranty, they replaced the box in the 4th year without any cost, even nil service charge.. Airtel does not have lifetime warranty..
d2h recordings were more systematically arranged in folders, where in all episodes of a series would be stored in same folder, where as in Airtel, all recordings are as files in a single folder, so if you want to see a recording made some time ago, you have to keep pressing the remote till the end..
d2h DVR had an auto format problem that would erase everything in the hard disk, even the scheduled recording list without any notice, , so if you plan to view a recording after some time, you may not find it, that was driving me nuts and so I changed from d2h to Airtel..
What I am saying is that my previous Videocon d2h had life long warranty, they replaced the box in the 4th year without any cost, even nil service charge.. Airtel does not have lifetime warranty..
d2h recordings were more systematically arranged in folders, where in all episodes of a series would be stored in same folder, where as in Airtel, all recordings are as files in a single folder, so if you want to see a recording made some time ago, you have to keep pressing the remote till the end..
d2h DVR had an auto format problem that would erase everything in the hard disk, even the scheduled recording list without any notice, , so if you plan to view a recording after some time, you may not find it, that was driving me nuts and so I changed from d2h to Airtel..