Seeking Help My videocon DDB smart tv hang on home page

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23 Apr 2020
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My videocon DDB smart tv hang on home page from 10 April 20.

I also tride green 0 5 mute button o remote for reset not working and customer care is not answering i also mail on customer care.d2h.com
No reply for last 14 days. Guide me if possible.

Rajendra
 
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