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Seeking Help No sound in Sundirect HD if I chose Dolby digital +

Are facing the same issue with model HS2708

  • I’m also facing same issue

    Votes: 6 85.7%
  • Nope, it’s working fine

    Votes: 1 14.3%

  • Total voters


14 Mar 2021
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Hi all,
Recently I upgraded my set top box, due to bad signal reception of my previous Box.
  1. It’s new HD set top box (HS2708)
  2. I’m using provided HDMI cable
  3. And my TV supports Dolby digital audio
Here my issue is after upgrading the set top box I’m unable to get Dolby digital output for some reason, no sound is coming from the Tv if I chose DD+ even though I kept full volume in both set top box and tv. If chose stereo sound is coming.
Previous box is working fine, I’m able to get Dolby audio.
I reported to Sundirect, they sent me a technician who doesn’t have clue regarding the issue.
Don’t know what to do.
Anyone else having the same issue or I’m the only one. If you’re aware of this please try to help me.
Thanks in advance.


6 Aug 2011
Reaction score
Dear friend your problem solved? I am also facing the same problem. Availed the connection last weak.
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