Seeking Help Not able to view any channels.

[Direct Tv]

I am not able to view any channels on my ADTV connection. My account was suspended after the due date. I recharged with 200 Rs and still it is showing me the same message as account is suspended due to low balance since 5 days. tried refreshing the account and lodged a complaint with cc but still its same.
I had a multi TV connection for which i requested them to split it few weeks back. Maybe this error is something to do with that.

 

[Neel]

Try to refresh the account again.
If that still does not work,call cc.
As you already had contacted them,now speak in a little strong tone.They will take it seriously.
As I think,they have not taken it seriously and now if you follow what I told,they will listen.

 

[Direct Tv]

Try to refresh the account again.
If that still does not work,call cc.
As you already had contacted them,now speak in a little strong tone.They will take it seriously.
As I think,they have not taken it seriously and now if you follow what I told,they will listen.

I wrote a strong worded email to nodal officer. They called me and solved the problem. Now i am able to view all the subscribed channels. I even got them to refund my 40 Rs lost due to this problem.

 

[Neel]

This is the magic of harsh tone.
I also used it in 2018 when ts didnot take my issue seriously