Seeking Help Not getting Dolby Sound in Tata Play HD box

Appu guru

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From Past 3 Months I am not getting DD sound in my Tata Play HD set top box. Even DD sound word is missing in EPG's of HD channels which has DD output.
I have attached some pics below.
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The channel have only HD,but not enable dolby audio, it's enabled shown DD syamble.
At present only stero sounds only
 
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