Not getting signal on some sun direct transponders

[Fernando.os]

I am not getting signal on some transponders I got some transponders working out of 24 transponders when I get the signal for HD then SD isn't working, And when I get the SD signal HD isn't working. At last I got the signal for both SD and HD, but some SD and HD transponders are not working DD freedish is also not working.
Please help me to solve this problem.

 

[Gokulnath]

Fernando please call customer care

 

[acmedigitals]

Check ur lnb. Vertical or horizontel connection may be lost. Check cable joints..

 

[mss]

Perfect antenna alignment required. you need to call sun direct technician. because sun direct using 2 satellites. If you align the antenna yourself without satellite meter, you will lost alignment of 1 satellite if you got 1 satellite.

 

[Fernando.os]

Fernando please call customer care

Hi Gokulnath I'm from Sri Lanka so I am unable to call customer care.

 

[hike]

@Fernando.os ask local technician to realign you dish antenna in direction of DDFreeDish you'll get all channel also you might able to connect DDFreeDish.
Also, Welcome to the club!

 

[Fernando.os]

Thank you all my friends my Tv is working. But some channels aren't working however most of them are working, I think it's the location problem.
Anyway Thank you friends for your great help.