As a pure OTT user for past couple of years, I purchased Tata Play as per the "free" Binge+ box offer (6k balance on 6k payment) mainly for my parents who struggle with using apps on the TV. The package is custom with NCF + few channels for my parents, as I plan to use the OTT apps with my login after the 1-month offer.
However, the box is horribly laggy. I have already disabled a lot of system apps and disabled animations from developer settings. Also, Hotstar stutters at 4K. I suppose there is no option now but to keep using this box with my main TV as I mostly do my viewing on mobile/tablet and a separate Fire TV.
Already complained to customer care but looking at all the other responses, seems there is little hope of improvement. I received a Mar 2022 manufactured box and it came with the new remote with buttons for Netflix, Binge+, Prime. Disappointed that the Ethernet port from old boxes is no longer there as I don't trust the WiFi performance of these cheap boxes, so using it with a USB Ethernet dongle now. Also, immediately used button mapper to map it to the OTT apps that I/my parents actually use so that the pain from using the interface is minimized.
However, the box is horribly laggy. I have already disabled a lot of system apps and disabled animations from developer settings. Also, Hotstar stutters at 4K. I suppose there is no option now but to keep using this box with my main TV as I mostly do my viewing on mobile/tablet and a separate Fire TV.
Already complained to customer care but looking at all the other responses, seems there is little hope of improvement. I received a Mar 2022 manufactured box and it came with the new remote with buttons for Netflix, Binge+, Prime. Disappointed that the Ethernet port from old boxes is no longer there as I don't trust the WiFi performance of these cheap boxes, so using it with a USB Ethernet dongle now. Also, immediately used button mapper to map it to the OTT apps that I/my parents actually use so that the pain from using the interface is minimized.
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