The Lonelier Island
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- 23 Aug 2018
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I am a ACC/SITI cable customer. Last June I upgraded my SD connection to HD connection for which I had to upgrade my SD set top box bought on August 2014 to HD set top box. I am unhappy with their services as they don't provide most HD channels including the ones from their parent network ZEE. I want to revoke my connection. But my cable operator is only agreeing to refund 30 per cent of the amount of the set top box. I payed 1800 bucks to upgrade from SD to HD box.
Can he legally deduct 70 per cent off the price of the set top box bought only 6 months ago? Isn't he suppose to provide me full refund? Can anyone please explain me about TRAI's terms of set top boxes?
Can he legally deduct 70 per cent off the price of the set top box bought only 6 months ago? Isn't he suppose to provide me full refund? Can anyone please explain me about TRAI's terms of set top boxes?