Signal Issue d2h stream box

[abhishekmanil]

I'm getting No Signal since yesterday night. Today no clouds, sky is clear, still issue persist.

Engineer visited and confirmed Box issue. Signal is showing in his meter reading and his Normal HD box channels are working.

So will I get New Boxed d2h stream or unboxed one as replacement?

N.B : Box under warranty (bought Nov 2021) and also extended SVC Plan.

 

[Rom1moR]

Option 1 ' Reset' - Press Settings key on Remote , Go to Android Settings , Go to Device Preferences , Go to Reset , Select Reset , Confirm your choice.

Your box will restart & your entire data ( Internet connection settings, Profile , your installed Apps , other settings) will be erased and your box will be reseted..
Follow on screen instructions to setup your box startin from pairin your remote to connectin your internet connection to installin & updatin your apps..

Option 2 :

Press Settings key on your remote , Go to Android settings , Go to Apps , select ' see all apps , select ' show system apps , navigate down and clear data of below system Apps..
Android System , core service , Device configuration , DVB , Settings storage , Setup wizard , Setup customized , Shell, Skyway Service , TV Storage , TV Globe key Handler , TV launcher configuration and TV Launcher.

After clearin data of above apps press Home key on your remote , channel search process will follow..
Your installed Apps will remain as it is..

 

[Zeta Reticuli]

@Rom1moR offtopic- any update regarding pending HD & SD channels addition in D2h ?

 

[abhishekmanil]

Option 1 ' Reset' - Press Settings key on Remote , Go to Android Settings , Go to Device Preferences , Go to Reset , Select Reset , Confirm your choice.

Your box will restart & your entire data ( Internet connection settings, Profile , your installed Apps , other settings) will be erased and your box will be reseted..
Follow on screen instructions to setup your box startin from pairin your remote to connectin your internet connection to installin & updatin your apps..

Option 2 :

Press Settings key on your remote , Go to Android settings , Go to Apps , select ' see all apps , select ' show system apps , navigate down and clear data of below system Apps..
Android System , core service , Device configuration , DVB , Settings storage , Setup wizard , Setup customized , Shell, Skyway Service , TV Storage , TV Globe key Handler , TV launcher configuration and TV Launcher.

After clearin data of above apps press Home key on your remote , channel search process will follow..
Your installed Apps will remain as it is..

Still No Signal, done all options above, even Factory Reset.. no changes.

I just need to know will I get new d2h stream box as replacement if I'm under warranty (both stb warranty and Box SVC Plan active).

 

[balugudidiot]

Still No Signal, done all options above, even Factory Reset.. no changes.

I just need to know will I get new d2h stream box as replacement if I'm under warranty (both stb warranty and Box SVC Plan active).

If refurbished stbs aren't available u will get new one

 

[Rom1moR]

Still No Signal, done all options above, even Factory Reset.. no changes.

Just to let you know ' Factory reset ' locatin inside 'Tools' section will not reset your box.. to reset your box you will need to reset box from Android settings incase not already..

 

[abhishekmanil]

Signal Issue resolved today, got a new box swapped. Actually rain water got inside box through dish coaxial cable coming from rooftop, so replaced wire also (been 9 years since first installed). Only signal tuner was damaged, stb was working fine via Wi-Fi.

@balugudidiot u were right brother, it looks like a refurbished stb only. So many black marks like grease and LED indicator (Green and Red) wasn't thick bright, it was pale and slim one..

Other than these small outer looks issues, stb performance is superb.. very fast UI. Menu, Guide and options etc no lag.
No Buffering issue for Wi-Fi apps.

Admin please mark this thread closed as issue resolved, thanks everyone for your support and help. ☺