Sun Direct General Discussions, Help & Queries

[harichandrana]

Bro why you use Tamil Pack? Because in Tamil pack you will not get all the Gujarati channels

Bishnu bro,
We are not seeing Gujarati channels, very rarely see the TV9 Gujarati channel for News.
Normally we were watching Tamil channels only.

I am having one more Sun direct connection in my home, That is new card less HD Box last month only it was upgraded. In that NCF pack was running and all the NCF package channels are coming no issue. But this new box activated directly with NCF package.

 

[Bishnu15]

Bishnu bro,
We are not seeing Gujarati channels, very rarely see the TV9 Gujarati channel for News.
Normally we were watching Tamil channels only.

I am having one more Sun direct connection in my home, That is new card less HD Box last month only it was upgraded. In that NCF pack was running and all the NCF package channels are coming no issue. But this new box activated directly with NCF package.

Bro u r Tamil or Gujarati ?

 

[harichandrana]

Bro u r Tamil or Gujarati ?

Bro, I am Tamil.... Living last 8 years in Vadodara.

 

[harichandrana]

@Kannadiga @harichandrana I changed to fta pack from dpo hd1 tamil. Same problem I also faced. Refresh from customer care and also from website done without any improvement. I tried to add on some more add on channels. but amount deducted, that channels were not received in my box. I deleted some addons, it got deactivated soon

@kavinamakkal Bro,
My issue resolved Now. As per NCF pack all channel s are coming also subscribed pay channels are coming.

 

[harichandrana]

Refresh done. but issue remains same.

As per NCF Pack below channels are not coming and showing in DVB Des Service,
Global Service status showing error: 16-4 No Permission to view this channel.

Below FTA Channels are not coming...
LCN Channels
052 News J
182 V6 News
183 10 TV
231 24 News
328 Dangal
349 Bflix Movies
377 Mastii
378 Music India
379 Show Box
602 SVBC
616 SVBC 2
688 Jai Maharastra
709 Sangeet Bhojpuri
748 TV9 Gujarathi
753 MH1
763 Rang

I am tried to register complaints in Sun Direct DTH Customer Care & Chat Support => Complaint Management System
But its not registering complaints and showing error
"Failed: Type/Symptom does not exist in siebel"

My issue was resolved Now. As per NCF pack all channels are coming also subscribed pay channels are coming.
If anybody having this type issue, then call to Nodal chennai. They will resolve.

 

[kavinamakkal]

My issue was resolved Now. As per NCF pack all channels are coming also subscribed pay channels are coming.
If anybody having this type issue, then call to Nodal chennai. They will resolve.

i called just now. thanks

 

[PowerStar]

Why sundirect site is showing insecure(!)

 

[Muthu.svg]

Hi Friends, can we recharge 999 rupees from sun dth mobile app or website from our end for getting a offer package of 999 for 9 months(disconnected customer offer). Last 8 months I didn't recharge.

Anybody recharged 999/11 months offer then pls comment the details

 

[PowerStar]

Hi Friends, can we recharge 999 rupees from sun dth mobile app or website from our end for getting a offer package of 999 for 9 months(disconnected customer offer). Last 8 months I didn't recharge.

Can't .go to nearest retailer or sunshine center

 

[Sivabhaskar]

Hi Friends, can we recharge 999 rupees from sun dth mobile app or website from our end for getting a offer package of 999 for 9 months(disconnected customer offer). Last 8 months I didn't recharge.

.
First call Customer Care and get assurance from them that this offer is available for your Smart Card number.

Then you can recharge for Rs.500 (2 times), and then call them back again to activate the pack for you.

However, it looks like Sun Direct has removed the option for topping up balance from their website/app. Only 'recharge' options seem to be available now.

You could try it at Amazon or Paytm though.

DTH - Select Operator

https://paytm.com/dth-recharge