Here are the issues that happen in both my HD and SD boxes:
HD Box -->
Series: Y
Model: HS8101
SD Box -->
Model: S32100
1)
Freezing: Channels Freeze every now and then, for around 15 seconds. They go into pause mode. The video freezes. The audio goes silent. Then, after 15 seconds or so, both the video and audio comes back.
(This issue is literally equivalent to what would happen if we manually press the
pause button in our Sun Direct remote control to pause the video/audio, and then press the pause button again after 15 seconds to have the video/audio resume playing)
Note: This issue is not isolated to just one transponder. It happens across transponders.
2)
Black Out: This issue is not as frequent as the first issue. But it happens every time when a recording is going on. Whenever I am recording a channel, the issue mostly does not occur if I stay in the particular channel that is being recorded. However, whenever I flip to a different channel (in the same transponder) when a recording is going on, after a minute or two, the video blacks out (with no audio in the background), with a message that says
Viewing Is Temporarily Blocked. The video/audio does not usually come back unless I switch back to the channel being recorded, and that too after almost a minute. But the catch here is, the recording is
skipped until I switch back to the channel being recorded, and until the video/audio comes back. The end result is, I would still have a recorded program -- only the program would have minutes of missing content in the middle. Now, who would want that?
Note: Again, this issue is not isolated to just one transponder. It happens across transponders.
