Seeking Help Sun direct old SD box

SmartV

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15 Dec 2019
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Sun direct old set top boxes lost signals from two TPs 12356,12276...any solution other than upgrading to new box?
 
yes, tried and adjusted dish direction twisted lnb too...but no Signal 📶😐
Call Customer Care and ask them to refresh your Smart Card. If it still doesn't work, may be their technician could visit your home and take a look.
 
I have called cc,they telling me to exchange old and get new box. My question is why that particular TPs are not receiving signals!🤔...not only in one box but all old model boxes have this issue.
 
I have called cc,they telling me to exchange old and get new box. My question is why that particular TPs are not receiving signals!🤔...not only in one box but all old model boxes have this issue.
That is because last added two tps are dvbs 4 tps not sure about names but dvb have different configuration
 
I have called cc,they telling me to exchange old and get new box. My question is why that particular TPs are not receiving signals!🤔...not only in one box but all old model boxes have this issue.
I face same issue & I upgraded my box, now issue revolved
 
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