sun direct Software upgrade

ratedr

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hey anybody know how to upgrade software .In my sun direct stb d option of upgrade software has been blured or i cant select dat option. y?
 
I think software upgrade option locked by them.i also tried few month ago but cc said to me to replace my stb from any nearest dealer of sun direct.
 
I too noticed the SW OTA option in the settings is blocked. Do we need to take to CC for up gradation?
 
prashant shridhar said:
I think software upgrade option locked by them.i also tried few month ago but cc said to me to replace my stb from any nearest dealer of sun direct.

So they replaced your old stb with new one?
 
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