Seeking Help Sundirect HD recording

my stb is HS8101 when hd channel recording both audio and video playing well.
But in audio pcm only not dolby digital enybady note this
 
Still for me software not yet updated in model HS3A01... When it will get updated...
I have HS3A01..Not able to record HD channels..only audio is coming but no video..Last month when I made a complaint the technician came and informed me that I have to pay 700 rs to upgrade the set top box to record HD channels but I refused..Can someone who has similar problem with stb,Pls give me a solution for this.
 
I have HS3A01..Not able to record HD channels..only audio is coming but no video..Last month when I made a complaint the technician came and informed me that I have to pay 700 rs to upgrade the set top box to record HD channels but I refused..Can someone who has similar problem with stb,Pls give me a solution for this.

Friends,
If anyone has any idea about this,Pls answer..
 
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