- 1 Feb 2019
- Reaction score
WhatsApp Number and Link
For Booking New Connection
Registered Office Address
Tata Play Limited
Unit 301 to 305, 3rd Floor,
C.S.T. Road, Kalina,
Mumbai – 400098
Nodal officer Addresses and phone numbers - https://www.tataplay.com/dth/help/our-nodal-officer
Nodal Officer E-mail
Nodal Officers SOP
- Works Monday to Friday from 9 am to 6 pm
- Acts as an appellate authority for customers who are not satisfied with the resolution of their complaints by customer care.
- Nodal officer registers every received complaint and issues acknowledgement within less than 2 days.
- They will address the complaint and resolve it within 10 days.
- After redressal of complaint, the customer will be informed about decision taken.