DDF Exclusive Tata Play Netflix Combo details

Surprisingly I'm not able to see/get Netflix combos in my account (Binge+ STB).
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In my other account (HD STB), the subcription is showing/available.
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Surprisingly I'm not able to see/get Netflix combos in my account (Binge+ STB).
2ol4UpL.jpg
e5AMBSq.jpg

In my other account (HD STB), the subcription is showing/available.
9MtSVVb.jpg
I am also facing same problem on my binge plus set top box , but on my hd box all packs are showing
 
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It's been 1 month since the rebrand, and I still haven't got the OTT/Netflix Combos packs. 😐

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Made several complaints, but the CC is very unhelpful/uninformed.
My first account.
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My second account. You can see Dual app icon on notification bar. Both are HD connections.
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I have checked on other people's accounts as where it's available for them.
 
It's been 1 month since the rebrand, and I still haven't got the OTT/Netflix Combos packs. 😐

LXjnC5z.jpg


Made several complaints, but the CC is very unhelpful/uninformed.
I had the same issue. But later, when i removed some packs that had "Already paid" tag, i was able to see the binge combos section. See if you have any Jingalala offers activated, if yes may be removal of the same may be the solution. I'm not 100% sure though if it really works for everyone. But, it worked for me.
 
I had the same issue. But later, when i removed some packs that had "Already paid" tag, i was able to see the binge combos section. See if you have any Jingalala offers activated, if yes may be removal of the same may be the solution. I'm not 100% sure though if it really works for everyone. But, it worked for me.
Yes, I have two of them activated.

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Thanks, I'll try it.
 
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