Seeking Help Xstream box is not getting power on.

[dth_expert]

Hello friends i upgraded to Xstream box last month. My tv had fault from last 15 days so i didn't switch on my tv and box. Today when i switch on the box it was just dead. When i give the power supply to box it gives just on red blink on wifi indicater and then box is not responding. Also not getting power in it. Help me in this issue please.

 

[Rajesh Kumar S G]

Hello friends i upgraded to Xstream box last month. My tv had fault from last 15 days so i didn't switch on my tv and box. Today when i switch on the box it was just dead. When i give the power supply to box it gives just on red blink on wifi indicater and then box is not responding. Also not getting power in it. Help me in this issue please.

Xstream logo light in the box is on or off

 

[Optimus_Prime]

My tv had fault

why so? is it due to surge or lightening ?if yes, then chances are there the circuit board of Xstream Box also got damaged

 

[boldy]

This box under warranty,call care centre and change box

 

[dth_expert]

Xstream logo light in the box is on or off

Xstream logo light is off always.

why so? is it due to surge or lightening ?if yes, then chances are there the circuit board of Xstream Box also got damaged

No it was display problem in tv.

 

[sushruta]

Hello friends i upgraded to Xstream box last month. My tv had fault from last 15 days so i didn't switch on my tv and box. Today when i switch on the box it was just dead. When i give the power supply to box it gives just on red blink on wifi indicater and then box is not responding. Also not getting power in it. Help me in this issue please.

Call customer care, book a technician visit & request for a box swap...They will give you a new Xstream box...

 

[dth_expert]

Today i got swapped box with old remote. But my remote is not working as Bluetooth only IR connection. Like old remote.
How can i pair my remote with box?
Thanks in advance

 

[sushruta]

Today i got swapped box with old remote. But my remote is not working as Bluetooth only IR connection. Like old remote.
How can i pair my remote with box?
Thanks in advance

Press Right and Left button next to the Google Assistant Button...
Left button --> Back arrow...
Right button --> Three lines (Option)...
This will Delink Remote...
Now restart your Box, it will auto connect remote...