I recently paid RS 100 to retailer to activate my old box after that by paying Rs799 they transferred that account to new HD box with new dual LNB do not forget to take this new bulj head to see all HD channel,then retailer will do one RS 200 recharge to do one cheapest pack and after that you can visit dish TV web site and by giving your VC no.your page will open there you will get non stop pack discretion saying pay Rs999 +tax ie Rs1179 unique point recharge, there you will see two options, one option will be do Rs1179 recharge with offer or without offer,click for with offet,.Click on with offer and recharge.Immediately you will get a message that,your non stop pack will activate on present box switch off date.Again call customer care to change pack immediately and tell I do not want pack given by retailer. Customer care will avoid but you have to argue and tell I want Full on HD pack of Rs RS 220 without regional HD channels,or RS 230 for With regional HD pack free.This is my recent experience to replace old box,hope it is helpful