Tata Play begins preparation for migrating customers to GSAT-24 satellite

The company is scheduling free technician visits for eligible customers to replace their current LNBF with a new SatCR LNB.

Posted in:

Estimated reading time: 1 minute, 19 seconds

Last year it was confirmed that DTH operator Tata Play (formerly Tata Sky) will be getting the entire capacity of the GSAT-24 satellite. This communication satellite is launching in Q2 of 2022 and hence Tata Play has now started upgrading active customers on old unsupported hardware so that they can continue enjoying the services without any interruption. 

The company is scheduling free technician visits for eligible customers to replace their current LNBF with a new one which can support the GSAT-24 satellite. This service visit and equipment replacement will be completely free of cost. According to Tata Play website, the type of this technician visit is “GSAT24 SatCR Migration”. 

GSAT24 Migration

Tata Play is sending SMS regarding this on registered mobile numbers of eligible customers. Users can also check the status of service visits on mytataplay.com or Tata Play mobile app. After receiving the SMS, customers will get a phone call from their local centre to schedule the appointment for replacing LNBF. 

LNB is a Low Noise Block down-converter and LNBF is a Low Noise Block down-converter plus Feedhorn. Their function is to take the weak satellite signal coming from space and amplify it. Both tools also convert very high satellite frequencies to lower frequencies so that it can be sent down through the cable to the set-top box. 

The GSAT-24 satellite is scheduled to be launched from the Guiana Space Centre in France also called Europe’s Spaceport by the end of Q1 2022. It is a 3-axis body stabilized geostationary communications satellite which will be launched onboard an Ariane-5ECA+ (Ariane-5 launcher). 

DreamDTH is the source for breaking news and exclusive updates in DTH and Television industry! For the latest news and updates, follow us on Twitter, Google News, Telegram and Facebook. For the latest videos updates, subscribe to our YouTube channel.

Avatar of Abhinav Kumar
Abhinav Kumar

Editor

Abhinav is an editor at DreamDTH. He writes articles on DTH, cable TV, television and everything else related to the field of entertainment.

Forum replies (135)Comments (1)

Loading new replies...

The company is scheduling free technician visits for eligible customers to replace their current LNBF with a new SatCR LNB.

Tata Play begins preparation for migrating customers to GSAT-24 satellite

Reply 14 Likes

What is the need of changing an LNBF for a new satellite in the same direction?

Reply 2 Likes

Subscribe
Notify of
guest
136 Comments
Newest
Oldest Most Voted
Inline Feedbacks
View all comments

Visit our forums

Join the discussions with thousands of active members who share the same interests as you and learn something new...