- HD Zapper connection without LNB & Dish at Rs 1450; booking only through Dealers
- HD Zapper Box, remote, adapter, and 10-meter cable to be provided
- Rs 49 discount contrary to Tata Sky claim of Rs 450 discount
In a new initiative, Tata Sky will now provide box only products for primary installation. This is only for those customers who are having their own dish and LNB. The Only Box offer is currently available only for new HD connections.
Dish and LNBF will not be found with the connection. Customers will get an HD Box, remote, 10-meter cable and adapter in the new connection. The Only Box offer will not be available on long-duration packs of 6 months and 12 months. It is applicable on a 1-month connection only.
DreamDTH reached out to Tata Sky for a comment on the new initiative. Tata Sky representative Sunil D said, “From March 12, 2020, customers will be able to avail of a new Tata Sky HD Zapper connection with an HD Zapper Box + Adapter + Remote + 10-meter cable at Rs 1450 only.”
The new offer as per the DTH operator is in line with its policy to provide the best proposition to all its customers. The booking for new connections without the dish can however only be done through dealers. The cost of the curated pack will be on top of the new connection cost.
According to the internal communication of the Tata Sky team accessed by DreamDTH, service engineers will have to ensure that the peaking is done as per Tata Sky norms. Wherever the customer has missing parts or his kit can’t be used, the kit will be converted to the Tata Sky kit in the same work order at extra cost. If the customer is not ready then the installation will be cancelled.
The warranty will only be for the box and remote. There will be a 3-year warranty for box adapter LNBF. The new initiative will help in cutting down on the unnecessary wastage of the dish. Until now new customers had been trying to install a new connection without the dish at discounted rates through makeshift. The new launch will come as a major help for those not needing a new dish and LNB.
Tata Sky states that if the customer has a dish and LNB from any previous DTH service provider then they can get a discount of Rs 450 on the new connection. However, contrary to the DTH operator’s claim regarding the discount, in reality, it is only Rs 49 given that a new HD connection with the dish costs Rs 1499. Tata Sky had recently raised the new connection price of SD and HD box from Rs 1399 to Rs 1499.