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Airtel Digital TV showing customer ID & RTN not available

Abheesh

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Hi Folks,
I am new to this forum and new to DTH service. I have an issue in airtel dth that its showing customer ID and RTN as unavailable. I know my customer id but it does not show in Account status. anybody facing this kind of issue.
 
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mss

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Hi Folks,
I am new to this forum and new to DTH service. I have an issue in airtel dth that its showing customer ID and RTN as unavailable. I know my customer id but it does not show in Account status. anybody facing this kind of issue.
If you are the new customer, then don't worry. It will take one or two months. Otherwise once do force update your stb software.
 
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Abheesh

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If you are the new customer, then don't worry. It will take one or two months. Otherwise once do force update your stb software.
Thank you. 😊
Yes I’m a new customer to Airtel DTH, but i tried a force update but still the same. May be as you said it will be updated after 1 to 2 months.
 

Abhi

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