Sad News Airtel migrated all Existing ARP pack users to New TRAI Pack

ashokkumar675

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Yes. It finally happened. Airtel has migrated all its Existing users to New TRAI regime packs. Mine was Valid till September 19.

I have asked my Airtel using friends and confirmed from this.

This was supposed to be Happy day(HD addition) turned out to be my worst. The very reason I sticked with Airtel came to an end.
 
Last edited:
For all those searching for the TRAI notifications about ARPs:

1. Point 8 in https://main.trai.gov.in/sites/default/files/PR_No.11of2019.pdf
2. Question 11 in https://channeltariff.trai.gov.in/data/FAQ_BnCS.pdf
3. Point 17 in https://main.trai.gov.in/sites/default/files/QOS_Regulation_03_03_2017.pdf

Was able to get a couple of links thanks to @Siva 's post in another thread



1. Do we have the TRAI phone number, email for DTH problems faced by customers? I was able to find Complaint and DTH/Cable Firms Cannot Force Any Channel; TRAI Issues Call Centre No. For Grievances but anyone else has any other info please, post here.

2. Do we have Airtel contact numbers, email and the escalation matrix if any? Most would know the Airtel Presence twitter handle I would imagine.
 
Do we have the TRAI phone number, email for DTH problems faced by customers?
TRAI has clearly stated they do not take "individual complaints".
I am perturbed at the state of affairs of the indian consumer. We are always at the behest of such regulatory bodies to which we have no access to. We often find ourselves helpless and harping for some relief - but to no avail.

Certain people might say - if you dont like it, dont use it - but that is not what the consumer wants. The consumer wants fair trade, and should get what he paid for (Advance Rental Plan, in this case). Would Airtel also mind crediting the Interest that I lost due to paying lump-sum amount in advance? It wont. Nobody cares.

And as I say- all this is pointing to the gamechanger godfather plan revealing on 7-Aug-2019. Jio.
 
Today my pack also migrated to value sports mah hd pack. When i tried to select other packs bill wents above 800 rs. Previously i was on value prime royal hd pack.Thats very bad news . Is anyone knows packs like value prime royal hd for Maharashtra?
 
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