General Discussion about Airtel Digital TV- For any Help & Issues

Today I call cc I wanna close kids music hd RS 1 pack he says that u have not make new pack we can deactivate Ur pack u have to make new pack
 
Are you having the latest version my airtel app?
If yes, then open it & go to add topups section, there broadcaster bouquets are available select from them & if you want HD Ala-Carte then select high definition.

If this doesn't work then go to connections tab under my account. Click on change plan & select your desired HD bouquets/Ala-Carte.

This was showing when we going to add by your method.

96gG2AP.jpg
 
This was showing when we going to add by your method.

96gG2AP.jpg
Then only option is to add through connection tab i.e selfcare.
Got it Bro, but there is no option to add HD channels in Desktop version.
In broadcaster bouquets & Ala-Carte option you'll get both SD/HD channels.
 
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Connection tab available bro, but in that no option available to add HD channels. if you found please share screeshot bro.
Click on change plan then recommended packs will be shown.
Click on create your own pack present below recommended packs.
Click on Ala-Carte then you'll see all genres & High Definition just like app.
Click on it you'll get all HD Ala-Carte channels.
Both HD bouquets & Ala-Carte are available for me.

 
Click on change plan then recommended packs will be shown.
Click on create your own pack present below recommended packs.
Click on Ala-Carte then you'll see all genres & High Definition just like app.
Click on it you'll get all HD Ala-Carte channels.
Both HD bouquets & Ala-Carte are available for me.

Thanks for this much help bro, for me its not seen in app or desktop, please verify your app version.







My 4.3.11.3

HtDOQ1s.jpg
 
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Thanks for this much help bro, for me its not seen in app or desktop, please verify your app version.
I am using the old version of app. The screenshots were from selfcare web portal.
Try clicking Star, Zee or Sony bouquets see if HD bouquets are visible.
 
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