Today after 4 days from when I ordered in Amazon some id*ot technicians came and installed the product,they had no idea how to start the product,they don't even know the startup process,they were 4 guys all id*ots,after asking from someone over the phone they start the product but a error code came 'ITV-001' they said either viewing card is defective or box is defective and left the place..I am shocked to see the customer service Airtel is providing very pathetic,now I called the service centre and they said they will sent some another technician soon.