Seeking Help Sun TV DTH has disconnected connections despite having active subscription

[Vivekea]

From 5th March 2019 onwards all my channels have been blocked and the scree asks me to subscribe.

But the fact is I have yearly subscription.

Which is active till November 2019.



And as per TRAI, I can continue to use my current plan.



But from last 4 days I have been calling sun direct customer care with nobody responding. I have even emailed and tweeted. Absolutely NO response.



Feeling helpless after having paid 4140 for the annual subscription.

Hardly 3 months into the year and I am facing this situation.



It is as if SUN DTH have closed business and scooted.



What can i do?



I have been calling them on the following numbers
+917094012345
+9118001237575
+918213940757
+917601012345


Can some one please help me??

 

[Vivekea]

https://twitter.com/x/status/1103608997247102977

 

[amarnathkvk]

Mail to Nodal office bro, that's the only option left

 

[manikanth m]

From 5th March 2019 onwards all my channels have been blocked and the scree asks me to subscribe.

But the fact is I have yearly subscription.

Which is active till November 2019.



And as per TRAI, I can continue to use my current plan.



But from last 4 days I have been calling sun direct customer care with nobody responding. I have even emailed and tweeted. Absolutely NO response.



Feeling helpless after having paid 4140 for the annual subscription.

Hardly 3 months into the year and I am facing this situation.



It is as if SUN DTH have closed business and scooted.



What can i do?



I have been calling them on the following numbers
+917094012345
+9118001237575
+918213940757
+917601012345


Can some one please help me??

Hi bro I faced the same issue on the same day even cc is also down so atlast with @mayoorathan help I am able to get it set. He is gem in doing it pm him personally

 

[Vivekea]

Mail to Nodal office bro, that's the only option left

Whats the Nodal office email id ? Where do i get it from??

Anyways thanks for the suggestion

 

[mayoorathan]

Whats the Nodal office email id ? Where do i get it from??

Anyways thanks for the suggestion

Hi bro
CHECK your PM I will help you

 

[Muthu.svg]

Hi bro
CHECK your PM I will help you

My uncle having one unused sun dth setup box and last two years he didn't use.
How to reactivate my uncle old connection ..?
Additionally how can I change his connection mobile # and address to my number/address. Pls guide.

 

[mayoorathan]

My uncle having one unused sun dth setup box and last two years he didn't use.
How to reactivate my uncle old connection ..?
Additionally how can I change his connection mobile # and address to my number/address. Pls guide.

Bro I don't know about address change
You can change your mobile number through this website
Login - SunDTH
Please Recharge package amount which one do you want

 

[bhaskar.killi]

Same situation for me also. There is no response from their side.

 

[mayoorathan]

Same situation for me also. There is no response from their side.

PM ME