• Welcome to DreamDTH.com - an online community for the television and tech enthusiasts!

    Please Register or Login yourself to ask a question, participate in a discussion.

TataSky Cheating on SS adition

sjohn

Registered
Joined
13 Jul 2014
Messages
21
Reaction score
3
I had subscribed to Annual South Sports Special, which includes SS3, SS4, SS HD1 and SS HD2. From today morning, I wasnt able to view SS HD1 and SS HD2. Instead SS HD3 & SS HD4 was added without any intimation. When i contacted the customer care they ask me to add SS1 and SS2 for another Rs.80. When I said to drop the package, they told me that amount left will not be reimbursed.

Annual packages have a lock-in guarantee of no changes in packages till end of the period of the package. I have package period till end of June and now I cant view SS HD1 and SS HD2 for next 6 months.

S**T TataSky. Its high time to switch someother DTH. Stupid customer care and Bad service.
 

anjank

Registered
Joined
25 Jan 2014
Messages
381
Reaction score
93
You will feel this kind of irritation at some point with any of the service provider. There is hardly anything that we can do about company' s strategy. But, your case is different and definitely there is an injustice. When they cannot change package during lock in, how can they remove channels.
 

M.J.Sadiq

M Jahabar Sadiq
Dream Legend
Joined
16 May 2011
Messages
22,039
Reaction score
30,870
When some DTH are saying the new additions will not be the part of Locked-in package though it is available in the same package, how can the existing channels be removed? You should get the existing channels as is..

..
 

dinesh19

Dream Shine
Joined
6 Jan 2013
Messages
2,452
Reaction score
571
i think, there is no cheating in this. They are following according to hd access fee policy. Till yesterday, there is no ss hd3, ss hd4. So they provided ss hd1 , ss hd2. But now they have hd feeds. So they are providing.

But they should provide star sports 1, instead of star sports 3 in south sports special pack
 

sjohn

Registered
Joined
13 Jul 2014
Messages
21
Reaction score
3
Following HD access policy is fine, bro. But they shouldnt change, when there is a lock-in period of the annual package.

Moreover SS HD3 is no use. SS HD1 would make more sense.
 
Joined
23 Dec 2014
Messages
5,610
Reaction score
1,067
Sadiq said:
When some DTH are saying the new additions will not be the part of Locked-in package though it is available in the same package, how can the existing channels be removed? You should get the existing channels as is..

..
bro. according to hd access policy there is nothing wrong by doing this.
south sports special pack has ss3 n ss4 so hd3 n hd 4 wud b there.what's wrong in it bro!
 

mmadhankumar

Staff member
Dream SMOD
Joined
6 May 2012
Messages
8,767
Reaction score
13,313
Guys, there's nothing changed here... South Sports Special pack included SS3 and SS4... it was same yesterday and same today as well... no cheating there....

And TS has this "not so attractive" HD Access Policy where you get all hd channels whose sd counterpart is available in your pack.

Until yesterday, SS HD3 and SS HD4 was not available.. And ts was treating HD1 and HD2 as hd counterparts of ss3 and ss4.. so you had those channels until yesterday... but today you have the right counterparts for ss3 and ss4.. that's alll...
 

SarfaRaZ

Dream Pro
Joined
16 Jul 2013
Messages
53,478
Reaction score
29,602
Very Well explained @Madhan Bro :tup
 

M.J.Sadiq

M Jahabar Sadiq
Dream Legend
Joined
16 May 2011
Messages
22,039
Reaction score
30,870
prateek1987 said:
bro. according to hd access policy there is nothing wrong by doing this.
south sports special pack has ss3 n ss4 so hd3 n hd 4 wud b there.what's wrong in it bro!
I understood the same once dinesh19 bro posted this.. But for him, when he is in long term pack, he is now missing English commentary as the south user.

First of all, SS1 should be there in south pack instead of SS3 since the content is same but only the language differs and it is not understood by south people. Not sure the reason behind providing SS3 in south pack.

..
 

M.J.Sadiq

M Jahabar Sadiq
Dream Legend
Joined
16 May 2011
Messages
22,039
Reaction score
30,870
As madhan bro explained too. it is the fact.

Further, there is no major loss due to this change from TS end for the customer. Both HD1 and HD3 are showing same events. So, the customer is not going to loose the events (though commentary is in Hindi).

Similarly, change from HD2 to HD4 is must since all the events from HD2 is now on HD4.. So, the customer will continue seeing the previous events from HD2 to HD4. But only miss is the HD events for SS2.

..
 
Top Bottom

AdBlock Detected

We get it, advertisements are annoying!

Sure, ad-blocking software does a great job at blocking ads, but it also blocks useful features of our website. For the best site experience please disable your AdBlocker.

I've Disabled AdBlock