do we get refund for Balance in D2H after moving out of D2H

  • Thread starter Thread starter Justlita22
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Justlita22

Justlita22

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I m planning to move out of D2H, just want to know if current balance available in my A/c is around 1,000 do I get refund for it or it gets lapsed after moving to Tata Sky?
 
Justsnow22 said:
I m planning to move out of D2H, just want to know if current balance available in my A/c is around 1,000 do I get refund for it or it gets lapsed after moving to Tata Sky?
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Yes. You can return your STB and receive the accounr balance amount via cheque.
 
1st ask to deactivate. Give them some reason which should be/sounds genuine. And ask to return back balance. They'll call you back in 2-3 days to confirm name, address for cheque and reason for double check. Once this is done it'll take 3-4 days to get cheque. Local dealer guys will bring that to you at your home. If they insists on taking set top box then give them. Else tell that customer care told not to give STB or anything. Been there, done that. It was flawless procedure.

By the way if you are not using STB you can parcel it to me as my son requires kids pack. ;)
 
VzoTra said:
1st ask to deactivate. Give them some reason which should be/sounds genuine. And ask to return back balance. They'll call you back in 2-3 days to confirm name, address for cheque and reason for double check. Once this is done it'll take 3-4 days to get cheque. Local dealer guys will bring that to you at your home. If they insists on taking set top box then give them. Else tell that customer care told not to give STB or anything. Been there, done that. It was flawless procedure.

By the way if you are not using STB you can parcel it to me as my son requires kids pack. ;)
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Thanks for your response i have asked to deactivate they told me 22nd sep Our Techinician will come to visit at ur house and he will inform you about refund amount and procedure.
 
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