Good News mBOSS App updated with Watch What You Like option

  • Thread starter Thread starter jay vithlani
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jay vithlani

jay vithlani

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An update of mBOSS App has been released. Good news is that now retailer can assist the customers in getting their plan updated as per the NTO.

Three simple steps.
1️⃣ Log in using OTP
2️⃣ Select the plan
3️⃣ Confirm



Process Flow:
Retailer logs in to mBOSS
📲 Select Recharge and Customer Info
📲 Enter the account number
App will take you to the Customer Details page. On top of the page WATCH WHAT YOU LIKE banner is available
📲 Click on WATCH WHAT YOU LIKE banner
App will now ask for customer's ID or registered mobile number. After entering the customer's ID or registered mobile number, click on GET ONE TIME PASSWORD (OTP)

OTP is sent to customer RTN. Enter the OTP.

Now Change Current Plan screen will be displayed.

Select the plan for the customer using Airtel Recommended Packs or Broadcaster Bouquet or Ala-Carte menu.

Confirm.






 
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