Good News Revolutionizing Convenience: Rescheduling and Canceling Technician Visits with Tata Play

[Digital Mastermind]

Exciting news, folks!

Tata Play has rolled out a great feature. If you've ever had signal troubles or needed a technician visit for some harware issue but fixed the issue yourself or through other means like through customer care, now you can reschedule or cancel the technician's visit hassle-free right from the Tata Play App. Not just this you can also track the service request and check status . No more waiting around!

Earlier there was no such option and one had to wait for the technician to arrive only to let him know that issue is fixed, or one had to inform the customer care.

 

[Harsha1996]

Good move , but In my opinion they also need to provide more options like self set top box swaps and remote replacements etc

There is no requirement of technician for small things atleast for some people

 

[Vadirocks]

That's Really Good Move!

It's Great Tata Play Becoming Customer Friendly

 

[chandu1192]

Its already there since 6 months or may be more

 

[Digital Mastermind]

Its already there since 6 months or may be more

Yes I am aware but it was not rolled out to all

 

[Mayur]

Yes I am aware but it was not rolled out to all

How can I find this Bro in TP App.

 

[Digital Mastermind]

How can I find this Bro in TP App.

This option is available only if you have a ongoing technician visit / service request

Otherwise you cannot see the option

 

[Digital Mastermind]

Added DIY Tata Play video in first post for proper understanding of the features