Seeking Help Sun TV DTH has disconnected connections despite having active subscription

  • Thread starter Thread starter Vivekea
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Vivekea

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From 5th March 2019 onwards all my channels have been blocked and the scree asks me to subscribe.

But the fact is I have yearly subscription.

Which is active till November 2019.



And as per TRAI, I can continue to use my current plan.



But from last 4 days I have been calling sun direct customer care with nobody responding. I have even emailed and tweeted. Absolutely NO response.



Feeling helpless after having paid 4140 for the annual subscription.

Hardly 3 months into the year and I am facing this situation.



It is as if SUN DTH have closed business and scooted.



What can i do?



I have been calling them on the following numbers
+917094012345
+9118001237575
+918213940757
+917601012345


Can some one please help me??
 
Vivekea said:
From 5th March 2019 onwards all my channels have been blocked and the scree asks me to subscribe.

But the fact is I have yearly subscription.

Which is active till November 2019.



And as per TRAI, I can continue to use my current plan.



But from last 4 days I have been calling sun direct customer care with nobody responding. I have even emailed and tweeted. Absolutely NO response.



Feeling helpless after having paid 4140 for the annual subscription.

Hardly 3 months into the year and I am facing this situation.



It is as if SUN DTH have closed business and scooted.



What can i do?



I have been calling them on the following numbers
+917094012345
+9118001237575
+918213940757
+917601012345


Can some one please help me??
Click to expand...
Hi bro I faced the same issue on the same day even cc is also down so atlast with @mayoorathan help I am able to get it set. He is gem in doing it pm him personally
 
mayoorathan said:
Hi bro
CHECK your PM I will help you
Click to expand...
My uncle having one unused sun dth setup box and last two years he didn't use.
How to reactivate my uncle old connection ..?
Additionally how can I change his connection mobile # and address to my number/address. Pls guide.
 
Muthu.svg said:
My uncle having one unused sun dth setup box and last two years he didn't use.
How to reactivate my uncle old connection ..?
Additionally how can I change his connection mobile # and address to my number/address. Pls guide.
Click to expand...
Bro I don't know about address change
You can change your mobile number through this website 👇
Login - SunDTH
Please Recharge package amount which one do you want
 
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