Totally wrong.
There is no such software issue across all boxes, if one presses button on remote then it easily switches to that channel without any delay or issue
Also one can take ROI or South FTA Complimentary Bouquet on any of ur connection, there is no such issue of one not being allowed to add it on primary connection....secondly u can make pack/pick channels of ur choice , there is no restriction applicable , u can also use TRAI Channel Selector app to chose channels of ur choice.... Also u can connect with customer care /airtel presence team to resolve issues
Kindly don't spread wrong information in forum as it misleads members / visitors