Sad News Airtel Fraud: Technician gave old & used Xstream STB remote when placed request to buy new remote

  • Thread starter Thread starter AftabIN
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So the whole fraudulent company targeting thesis was indeed a servicemen fault. Which you failed to catch in the moment.
 
L3G3ND said:
So the whole fraudulent company targeting thesis was indeed a servicemen fault. Which you failed to catch in the moment.
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I never meant companies are good. It is our responsibility also to be cautious. In this case even knowing it is old and accepting later saying fraudulent is not justifiable according to me. Thats all. It's only my view. Others view may vary.
Cool.
 
Balaji G said:
You must have not accepted when you think it is old.
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At that time, I didn't know if Airtel gives an old or new remote at the time of replacement because some companies give refurbished devices as replacements. It's in their policy. But when I inquired more about this, I realized that I had paid the full price for it, and Airtel also claims that they provide a new remote as a replacement. So I complained again.
Can you tell me why any technician would do this if the company itself doesn't have the right policy? How come Jio technicians always bring new packed sealed boxes? The Airtel technician was saying that this is the remote we get from the company. If he gives us an old remote, what will he do with the new one?
Even today when he (the technician) came, he was talking to his manager. His manager was saying that another technician had installed local equipment in a customer's antenna. So the manager told him that firstly, you are stealing from the company, and when caught, you are not even admitting it. And both of them were abusing each other saying "Is it your father's company?". The manager said that no matter what, we will now remove him from the company. This is the situation in Airtel's company service.
 
AftabIN said:
At that time, I didn't know if Airtel gives an old or new remote at the time of replacement because some companies give refurbished devices as replacements. It's in their policy. But when I inquired more about this, I realized that I had paid the full price for it, and Airtel also claims that they provide a new remote as a replacement. So I complained again.
Can you tell me why any technician would do this if the company itself doesn't have the right policy? How come Jio technicians always bring new packed sealed boxes? The Airtel technician was saying that this is the remote we get from the company. If he gives us an old remote, what will he do with the new one?
Even today when he (the technician) came, he was talking to his manager. His manager was saying that another technician had installed local equipment in a customer's antenna. So the manager told him that firstly, you are stealing from the company, and when caught, you are not even admitting it. And both of them were abusing each other saying "Is it your father's company?". The manager said that no matter what, we will now remove him from the company. This is the situation in Airtel's company service.
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Then discard airtel and go with other reputed brand if you think Airtel is fraudulent company.
 
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