Priyesh
Member
- Joined
- 14 Aug 2018
- Messages
- 51
- Reaction score
- 35
I got a call from cc (in my local language Malayalam) today to explain the changes due to TRAI order. I was in ARP, but as I opted new pack, the balance amount refunded to me.
He told me that, even the new pack is on monthly basis, the changes will deduct from the account in the form of DBR. He explained DBR is Daily Burn Rate and he further we explained if your monthly pack is ₹300, 300/30=10 will deduct daily. We can add or remove channel daily and depending on our selection, the DBR will increase or decrease.
When I complained him regarding SMS can't send from Jio number, he told me that there is a new number in channel selection epg 998. The number is 8130881308 and we can send activation SMS to this number from any network.
He told me that, even the new pack is on monthly basis, the changes will deduct from the account in the form of DBR. He explained DBR is Daily Burn Rate and he further we explained if your monthly pack is ₹300, 300/30=10 will deduct daily. We can add or remove channel daily and depending on our selection, the DBR will increase or decrease.
When I complained him regarding SMS can't send from Jio number, he told me that there is a new number in channel selection epg 998. The number is 8130881308 and we can send activation SMS to this number from any network.