DDF Exclusive Dish TV 302 Signal not available Error and its Resolution

[dishking]

I lost about 25 channels but unable to see which channels I lost and only 24 transports are now available in dishtv

 

[Mahesh Reddy]

Don't expect anything from them.Already ZEEL stakes are on sale.

I was'nt expecting any channel , I was only making a guess.

 

[Devaraj V]

Please give some more clarity Information

Dear Team,

We need to take Pre and Post Readings as communicated yesterday.

Also Customer’s may face Error “302” for which we must guide the team for resolution mentioned below.

1. Three NSS6 Transponder are going to be removed from Dish TV platform due to End of Life.

NSSTP11(36MHz)QPSK / DVBS11090300005/6H
NSSTP21(36MHz)QPSK / DVBS11172300005/6H
NSSTP22(54MHz)QPSK / DVBS11038407003/4H

2. Two New SES-8 54 Mhz Transponder are going to be added on Dish TV Platform

SES 8TP (54MHz)QPSK / DVBS12403430005/6H
SES 8TP (54MHz)QPSK / DVBS12464430005/6H

3. The present channels available on NSS6 transponders will be moved to SES 8 New transponders.(FYI the channel list is attached.)

IMPACT :

During & After the Activity is over All the channels running on NSS6 TP will show “302 error” signal not available.

Resolution:

• The STB on Standby Mode will auto update the changes in 2 min.
• The STB’s powered on after the activity will auto update the changes.
• The STB which are already powered on during activity needs to be power recycled for update.
• IF Still in some cases the STB has not updated then kindly get Flash Erase or Factory reset of that STB .
• The STB’s which are not updated after following the above steps kindly contact STB R&D team for further resolution.

Kindly Update the same to all team members.

 

[Faadi]

Dear Team,

We need to take Pre and Post Readings as communicated yesterday.

Also Customer’s may face Error “302” for which we must guide the team for resolution mentioned below.

1. Three NSS6 Transponder are going to be removed from Dish TV platform due to End of Life.

NSSTP11(36MHz)QPSK / DVBS11090300005/6H
NSSTP21(36MHz)QPSK / DVBS11172300005/6H
NSSTP22(54MHz)QPSK / DVBS11038407003/4H

2. Two New SES-8 54 Mhz Transponder are going to be added on Dish TV Platform

SES 8TP (54MHz)QPSK / DVBS12403430005/6H
SES 8TP (54MHz)QPSK / DVBS12464430005/6H

3. The present channels available on NSS6 transponders will be moved to SES 8 New transponders.(FYI the channel list is attached.)

IMPACT :

During & After the Activity is over All the channels running on NSS6 TP will show “302 error” signal not available.

Resolution:

• The STB on Standby Mode will auto update the changes in 2 min.
• The STB’s powered on after the activity will auto update the changes.
• The STB which are already powered on during activity needs to be power recycled for update.
• IF Still in some cases the STB has not updated then kindly get Flash Erase or Factory reset of that STB .
• The STB’s which are not updated after following the above steps kindly contact STB R&D team for further resolution.

Kindly Update the same to all team members.

anyone has this attached list of channels?