Seeking Help Frequently getting "Digicard not inserted properly" error

[Neel]

I'm getting frequent "Digicard not inserted properly" Error........
Should I ask for replacement or any other solution is possible?

 

[Bapun]

I'm getting frequent "Digicard not inserted properly" Error........
Should I ask for replacement or any other solution is possible?

I get this error on one of my HD+ STBs sometimes, but if I clean the card and reinsert, the error doesn't appear for months after that.

Since you are frequently getting this error, I assume your digicard has become faulty. You need to ask for a replacement and it should be chargeable.