Discussion General News & Updates About Tata Play

[Abhinav]

Non subscribed channels disappeared. When I type on LCN it doesn't appear. Even after restarting the box. It's same.

They are visible to me also, did you receive any software update?

 

[iDJ]

They are visible to me also, did you receive any software update?

Can't confirm as I watch OTT mostly while set top box remains on. Can you tell me steps to know whether box has got recently update or not?

 

[iDJ]

Mine's still showing all the channels (except SD version of subscribed HD channels). Still, Tata Sky should not implement this, if it's implemented then how can anyone check any non-subscribed channel's schedule, so to subscribe according to watch any particular show.

Same was the case with me. Dunno what's going on since yesterday.

 

[Pritish Kumar]

Can't confirm as I watch OTT mostly while set top box remains on. Can you tell me steps to know whether box has got recently update or not?

Settings > System Settings > System Details
And then check the 'Release Number'. Mine's 305.

 

[iDJ]

Settings > System Settings > System Details
And then check the 'Release Number'. Mine's 305.

305 as well. Still missing all channels.

 

[iDJ]

They tried to book a technician's visit stating it's a set top box issue. I completely denied as I know for sure this is done from software end as channel disappeared after I dropped it.

 

[narender reddy]

They tried to book a technician's visit stating it's a set top box issue. I completely denied as I know for sure this is done from software end as channel disappeared after I dropped it.

In my binge plus Android box..everything is fine bro..

 

[iDJ]

Not shockingly. This has no effect on pay per view channels like Zee Plex and Showcase. Seriously, this is some garbage strategy from Tata Sky.

 

[Abhinav]

They tried to book a technician's visit stating it's a set top box issue. I completely denied as I know for sure this is done from software end as channel disappeared after I dropped it.

That's expected response, good that you denied. Since no one else is facing that problem try data reset.

 

[iDJ]

That's expected response, good that you denied. Since no one else is facing that problem try data reset.

Tried everything. It's a confirmed feature added by them. Soon will reflect on other boxes as well.