- Thread starter dinesh19
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sudheep
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Very much waiting for this channel .Earlier it was available.
Finally after Esacalate the Issue by lots of Sending Emails to Various Resources - Finally Tata Play Back End Team now Undergone a Major Shift of TP of DD Sports. Previously it was available on GSat 10 Sat and from 29th July onwards DD Sports now shifted to GSat 30 TP 24 with Very Good Signal Quality from back end which resultant a Slashing Improvement in both PQ & AQ. A Huge Quality Change in terms of BetterNess can now be noticeable at Tata Play Platform.
DD Sports on New TP
Previously Same Issue happened when Zee Classic faced severe Pixalation Issue for a long time. When the channel shifted to GSat 30 - it's Undergone a Major Improvement and now Zee Classic is one of the Finest SD Movie Channel at Tata Play Platform.
So now onwards - it will be Subscribers Delight to Watch and Enjoy DD Sports (whether its 1.0 or 2.0) with Excellent Video and Audio Quality.
buddy signal quality or strength does not affect picture or audio quality in digital transmission, it just helps in getting less rain fade during rain or bad weather. DD Sports Picture Quality has improved bcoz Tata Play is now beaming the channel with minimal compression.... As earlier transponder was quite full hence they shifted it to new transponder in order to make this change
Nikhil3
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No issue with Audio quality.
Picture quality reduced in some channels..
Dr Saurabh
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Poor customer care service of Tata Play.
I have been using Tata Play (Sky) since the time it was launched. Apart from this, I have never used any other DTH service. I have never had any problem with the customer care service of Tata Play. Even when I was relocating my connection I did not face any problem. But this time I had to face the problem and that too for a long time. I faced a lot of difficulty in reactivating my Tata Play+ HD Recording Box secondary connection. Customer care registered my complaint but they did not resolve it for more than 7 days. I used to talk to the senior customer care officer everyday for half an hour or so, but still I didn't get any solution from them. They kept assuring me everyday that my complaint would be resolved within 24 hours or 48 hours, but it didn't happen for 7 days. In every conversation, senior customer care officer used to arrange a call back so that my problem could be solved, but I never got any call from Tata Play. I also told about this problem to the Tata Play technician who installed and relocated the connection at my house, but he too was unable to solve this problem. Then I visited the website of Tata Play. Then I came to know that an email can be sent to the nodal officer. I sent the problem to Nodal Officer by writing in the email and he solved my problem in 2 hours. If you are facing any problem regarding Tata Play then you can also contact to nodal officer via email.
[[email protected]]
I have been using Tata Play (Sky) since the time it was launched. Apart from this, I have never used any other DTH service. I have never had any problem with the customer care service of Tata Play. Even when I was relocating my connection I did not face any problem. But this time I had to face the problem and that too for a long time. I faced a lot of difficulty in reactivating my Tata Play+ HD Recording Box secondary connection. Customer care registered my complaint but they did not resolve it for more than 7 days. I used to talk to the senior customer care officer everyday for half an hour or so, but still I didn't get any solution from them. They kept assuring me everyday that my complaint would be resolved within 24 hours or 48 hours, but it didn't happen for 7 days. In every conversation, senior customer care officer used to arrange a call back so that my problem could be solved, but I never got any call from Tata Play. I also told about this problem to the Tata Play technician who installed and relocated the connection at my house, but he too was unable to solve this problem. Then I visited the website of Tata Play. Then I came to know that an email can be sent to the nodal officer. I sent the problem to Nodal Officer by writing in the email and he solved my problem in 2 hours. If you are facing any problem regarding Tata Play then you can also contact to nodal officer via email.
[[email protected]]
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