Discussion General News & Updates About Tata Play

[Digital Mastermind]

They will charge technician visit even if my box and all parts are under warranty??

No visit charges if account / STB is under warranty

 

[Abhinav]

No visit charges if account / STB is under warranty

Cc said they will unless there is 'visit warranty'

 

[Malay_]

Hi Team. I am a new Tata Play user, and I noticed a pause button in the Tata Play app. Could someone clarify if any charges will apply while the service is paused, or only after I unpause it? I’ll be away for the next six months.

 

[Digital Mastermind]

Cc said they will unless there is 'visit warranty'

I asked for a remote replacement and my account had warranty for the devices but not visit warranty

I was not charged visit charges

 

[Harsha1996]

I asked for a remote replacement and my account had warranty for the devices but not visit warranty

I was not charged visit charges

Remote replacement only costs remote charges no visiting charges even if the remote is out of warranty
But all other accessories,stbs need to pay visiting charges
If stb is under warranty they will replace it for free but need to pay visiting charges

 

[SarFa]

Update - New English News Channel "News Nine" From TV9 Network Launching on Diwali. Its Coming very soon on Tata Play .

 

[ShivRaj]

Anybody noticed PQ on TP channels looks like improved lot..