Discussion General News & Updates About Tata Play

[Digital Mastermind]

They will charge technician visit even if my box and all parts are under warranty??

No visit charges if account / STB is under warranty

 

[Abhinav]

No visit charges if account / STB is under warranty

Cc said they will unless there is 'visit warranty'

 

[Malay_]

Hi Team. I am a new Tata Play user, and I noticed a pause button in the Tata Play app. Could someone clarify if any charges will apply while the service is paused, or only after I unpause it? I’ll be away for the next six months.

 

[Digital Mastermind]

Cc said they will unless there is 'visit warranty'

I asked for a remote replacement and my account had warranty for the devices but not visit warranty

I was not charged visit charges

 

[Harsha1996]

I asked for a remote replacement and my account had warranty for the devices but not visit warranty

I was not charged visit charges

Remote replacement only costs remote charges no visiting charges even if the remote is out of warranty
But all other accessories,stbs need to pay visiting charges
If stb is under warranty they will replace it for free but need to pay visiting charges

 

[SarFa]

Update - New English News Channel "News Nine" From TV9 Network Launching on Diwali. Its Coming very soon on Tata Play .

 

[ShivRaj]

Anybody noticed PQ on TP channels looks like improved lot..

 

[Kiron]

Can anyone check whether Sun Network channels are streaming... Since morning 9.30 onwards all the sun channels went to unsubscribed mode for me

 

[narender reddy]

Anybody noticed PQ on TP channels looks like improved lot..

Which channels bro? Any Telugu hd channel's there in the list?

 

[Suresh manshuk]

Can anyone check whether Sun Network channels are streaming... Since morning 9.30 onwards all the sun channels went to unsubscribed mode for me

I am also faced same issue yesterday. some infotainment channels and some kids channels unsubscribed display in my active pack.so i tried to refresh my account and unsubscribe tamil thalaiva pack and subscribe again tamil thalaiva pack then my issue cleared.