Guys I am facing audio video sync issue in all Channels since 2 months. I raised a complaint in Twitter to Tatasky yesterday today one Tata sky technician came and checked the issue...
It is an worst situation In front him I showed the issue in star movies HD...he understood the issue and called his senior officer and he followed them orders and make my STB Reset. And again the issue didn't solved but he himself assumed all channels working fine and told to his senior officers. But I didn't satisfied and again I asked him to change my STB but he replied if u face again this issue contact me and if the problem is with STB u ll be charged 650/- rs for new STB.
I took TS connection 5 months back till now STB is under warranty why should I pay them ??
the technician may not know that your connection is 5 month old or the technician want to earn money. Tell technician or cc about this and say it's in warranty. They shouldn't charge you.
mytatasky.com can show that your product is in warranty or not.
Zee Tamil HD is already available in TS at 1521, whereas the other HD channels you mentioned are not available. The main reason I moved from Airtel to TataSky is the speed with which TataSky adds HD Channels, but now they are not adding channels like they were doing before. In fact no HD channel addition has happened after I moved to TataSky in January. This is disappointing.
the technician may not know that your connection is 5 month old or the technician want to earn money. Tell technician or cc about this and say it's in warranty. They shouldn't charge you.
mytatasky.com can show that your product is in warranty or not.