How to create a Customer ID & add RTN ?

[jay vithlani]

got it .... thanks a lot bro :sp

:wlcm

 

[monirmunna]

:wlcm

Sorry to bother again Jay .... in my account option in box 'Setting' the Customer ID and RTN is showing blank . Wondering how the customer ID to be linked with VC / box ?

 

[jay vithlani]

bro your box ( connection ) is new. so id and RTN update soon. they update is automatic. so no tension bro

 

[Harry.S]

RTN No. & Cust ID will now updated on ur TV Screen when u open any option with STB remote on Screen..:tup

 

[monirmunna]

bro your box ( connection ) is new. so id and RTN update soon. they update is automatic. so no tension bro

okey .... however the box was delivered on 9th May .... connected to the Dish on 22nd May .... and till last night the ID & RTN has not been updated. Is there something to do with the dealer ? does he need to notify the company to connect the box with this specific IDs?

 

[Vikram]

don't worry , it is automatic update by stb firmware ,

 

[monirmunna]

don't worry , it is automatic update by stb firmware ,

Thanks Everyone..... I recharged some amount using that Customer ID & it worked. The Connection is working fine.

now I need to change the subscription package, the RTN used for this connection is not mine. I only know the customer ID. How can I upgrade the pack without the RTN ?

 

[imi]

Can i make account for stb online as i m outside india ?