0039808520e
Member
- Joined
- 25 Aug 2024
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- 31
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- 31
So I'm having some issues with my current Sun Direct HD STB and I'm thinking of replacing it and I'm itching to get my hands on the shiny new Sun Direct Max 4K box. I found a dealer district near to me and he's taking pre-booking right now for ₹3499 only for the box and he says box will be delivered within 30-60 days. The rational person in me says: "Wait for the official launch! What if there's some issue with box or some of the streaming services included doesn't work/supported? There will be no way for you to claim warranty or get customer support for an unreleased product!" but the haste in me says: "Get it right now!". I'm confused what to do right now. One side my current STB is glitchy and is ruining my watching experience and I'm in dire need of a new box. But the other side I'm kind of hesitant to get an unreleased product in fear of some features not working/not supported or the support getting dropped after official launch. I've heard numerous stories about customers buying unreleased products and not getting the optimal experience and once they contact customer support they simply wash their hands by saying "Sorry, this product is not under warranty. This is a beta test product" or something along the lines. I also have so many doubts regarding the box on whether my current dish connection will work with it so that I get my HD channels normally and do I need to get separate subscription for each streaming service or it's an integrated one like Airtel? What should I do now? Thanks in advance for anyone who answers!