Anybody figured a way around this? Does calling the customer care help? I recently got the Airtel Black 399 plan, and as per the offer DTH upto Rs 260 (taxes extra) is included. I was hoping to pay the NCF and then add the ala-carte channels. Right now it forces me to a base plan of Rs 260 which includes many channels that I don't want or I rather get the HD version of the same channel by paying 2-3 Rs more.
Yes. Currently there is no direct option available on the app to drop DPO bouquet and just have Base NCF pack alongwith A La Carte channels.....however u can call customer care to help u on this or try doing it urself by following below steps
Follow these steps
-Open airtel app
-choose ur DTH Account option listed on main page at top left side, if multiple services r linked with ur mobile number then pressing it will open a page listed all services post that click on ur DTH Account Tab
- Once DTH section is open then scroll down and select transaction option, now click back button and in the page which opens select 'update account" option
- Now again click back and on page which opens press on Manage TV Channels option , scroll down and press on " Skip to Channel Selection" option now u can add channels of ur choice and press confirm to activate the same.