Recharge validity problem on d2h

[rameshrpk]

Hi I have recharge my d2h for 1 year, it should expire march 2025

But suddenly it shows insufficient balance for all the channel, even the home screen
I tried refresh through website, it didn't refresh
Please help on this

 

[RAJ KUMAR]

It should be old model
Like 555 or 556

 

[rameshrpk]

It Is SDHD 556-B

 

[Zeta Reticuli]

It Is SDHD 556-B

check this list,

Breaking - D2H Cisco Model Boxes Phased Out And Swapping

Dear All D2h CISCO models are being phased out & all subscribers need to be migrated on other chipset( CONAX/VMX ). Below mentioned models will be impacted due to this and need to be replaced on FOC Swap basis. Model Name HD6666-RF D-SW-6666RF HD6677-RF S-SW-6666RF D-SW-6677RF...

dreamdth.com

 

[RAJ KUMAR]

It Is SDHD 556-B

Apply for new box. Replacement